Frequently asked questions about Rekaz
Everything to know about Rekaz before subscribing: its modules and features, how it applies the Saudi Labor Law to leave, end of service, probation and penalties, and how it handles GOSI, Muqeem and Mudad.
About Rekaz and its features
What is Rekaz?
Rekaz (Rekaz ERP) is a Saudi cloud system for running organisations, Arabic-first with an English interface, used from the browser and phone. It brings HR and payroll, warehouses and procurement, and administrative correspondence into one system, and covers the whole employee journey from hiring to end of service and the final settlement.
Direct link to this questionWhich modules does it include?
Employee records and the full employee file, contracts and letters, leave and balances, attendance and shifts, payroll and pay runs, end of service and settlements, probation, violations and penalties, GOSI, Muqeem and Mudad, recruitment, performance reviews and training, warehouses and inventory, procurement and suppliers, custody, administrative correspondence, payroll accounting entries, and reports and dashboards.
Direct link to this questionDoes Rekaz follow the Saudi Labor Law?
Yes. It calculates leave entitlement, the end-of-service benefit and the resignation shares under the Labor Law, applies the schedule of violations and penalties from your work regulations, and lets you set policies to suit your organisation.
Direct link to this questionHow do employees record attendance?
With ZKTeco fingerprint devices (connected and synced), from their phone inside the boundary of set work locations, or by importing an attendance file. Rekaz applies shifts and working rules, counts lateness and absence, and once the month is approved its effect moves to payroll.
Direct link to this questionIs there a mobile app for employees?
Yes. The employee portal installs as an app on Android and iPhone straight from the browser, with no app store. Employees request leave, advances and attendance corrections, see their payslip, leave balance and custody, and managers approve their team's requests.
Direct link to this questionHow do approvals work?
You design the approval path for each request type yourself: direct manager, then HR, then finance, or any order you need. Each approver is notified, authority can be delegated during leave, and late requests are escalated automatically.
Direct link to this questionDoes it calculate payroll automatically?
The monthly payroll centre brings together allowances and deductions and the effect of absence, leave, penalties and advances, flags differences before approval, then issues the pay run, employee payslips and payment orders, with the Mudad payment cycle, financial closing and accounting entries.
Direct link to this questionDoes Rekaz handle GOSI, Muqeem and Mudad?
Yes: GOSI settings, reconciliation and transactions; Muqeem transactions with iqama expiry alerts (Saudi employees are excluded automatically); the Mudad payroll payment cycle; and a compliance and Saudization dashboard.
Direct link to this questionDoes it cover recruitment and performance?
Yes. A careers portal for jobs and applicants, interviews and candidate scorecards, job offers, onboarding for new hires, then performance review forms and training throughout employment.
Direct link to this questionIs my data secure?
The connection is encrypted, administrator accounts have two-factor authentication, permissions follow each job, branch and department, every action is kept in an audit log, and the database is backed up.
Direct link to this questionDoes it suit an organisation with several branches?
Yes. You define branches, departments and sections, grant permissions and approvals per branch and department, and see reports per branch or for the whole organisation.
Direct link to this questionCan we move our current employee data?
Yes. Rekaz imports employees from an Excel file, and we help you prepare your data when your subscription starts.
Direct link to this questionHow much does it cost?
The price depends on the number of employees and the modules your organisation needs. Send us your name, organisation and headcount and we will send you a quote.
Direct link to this questionHow do I start?
Press "Subscribe now", enter your name, organisation and number of employees, and WhatsApp opens with a ready message to the Rekaz team. We will contact you to show the system and set up your organisation's account.
Direct link to this questionGeneral questions about HR systems
What is an HR system?
An HR system (HRMS) keeps employee data and processes in one place: records and contracts, attendance and leave, payroll, reviews and end of service, instead of spreadsheets and paper, with electronic approvals and live reports.
Direct link to this questionWhat is the difference between an HR system and a payroll system?
A payroll system only calculates wages and issues the pay run. An integrated HR system such as Rekaz includes payroll together with everything that affects it: attendance, leave, penalties, advances and end of service, so data is never re-entered between two systems.
Direct link to this questionHow do I choose the right HR system for a company in Saudi Arabia?
Check that it is in Arabic and applies the Saudi Labor Law to leave and end of service, supports fingerprint devices and phone check-in, applies your penalty schedule, follows Muqeem, GOSI and Mudad, lets you design approval paths, has a mobile employee portal, and is priced for your headcount.
Direct link to this questionDoes a cloud HR system need servers on site?
No. A cloud system runs from the browser and phone with nothing to install and no in-house servers; updates arrive automatically and the data is backed up.
Direct link to this questionLeave
How does the system calculate the annual leave balance?
From the employee's start date and length of service; the entitlement rises automatically from 21 to 30 days after five years, days taken are deducted, and the employee sees the balance in the portal.
Direct link to this questionCan employees request leave from their phone?
Yes, from the employee portal on phone or computer; they see the request status and their balance, and the approver is notified at once.
Direct link to this questionHow is sick leave treated in payroll?
According to the tiers set in your leave policy: full pay, then three quarters, then unpaid, reflected in that month's pay run.
Direct link to this questionDoes the system catch leave that clashes with attendance?
Yes, a clash report lists any punch or absence on approved leave days so it can be corrected before the attendance month is approved.
Direct link to this questionAttendance
Does the system work with our existing fingerprint devices?
It supports ZKTeco devices with connection and sync, and attendance can be imported from a file for any other device that exports its logs.
Direct link to this questionHow is phone check-in controlled?
A punch is accepted only inside the work locations you set, it is shown with its location and time for review, and excluded punches are reviewed on a separate screen.
Direct link to this questionDoes the system calculate deductions for lateness and absence?
Yes, by the attendance and penalty policy you set; the effect shows in the penalty report and the pay run once the attendance month is approved.
Direct link to this questionPayroll
Does the system support paying salaries through Mudad?
It tracks the Mudad payment cycle from preparation to settlement, manually or through an integration where available to your organisation.
Direct link to this questionDoes it calculate GOSI contributions?
Yes, by the GOSI settings you set, with reconciliation between the system and GOSI records.
Direct link to this questionAre advances repaid from salary?
Yes, an advance is requested from the portal and approved, then repaid from salaries by the approved plan.
Direct link to this questionCan the pay run be exported?
Yes, the monthly pay run and final reports export for accounting and payment.
Direct link to this questionEnd of service
Does the system calculate end of service on resignation?
Yes, it applies the resignation shares (none, one third, two thirds, full) by length of service and shows the calculation.
Direct link to this questionWhich wage is the benefit calculated on?
The last actual wage under the Labor Law; Rekaz takes its components from the pay elements set up in your organisation.
Direct link to this questionIs the leave balance part of the settlement?
Yes, payment for the remaining balance is calculated and added to the final settlement.
Direct link to this questionCan we see the end-of-service liability before an employee leaves?
Yes, the end-of-service provision report shows each employee's accumulated liability every month.
Direct link to this questionProbation
When does the system alert me that probation is ending?
Before the end date by the period you set; the alert reaches the manager and HR with a link to the review.
Direct link to this questionCan probation be extended?
The system records an extension agreed in writing within the legal limit and updates the end date and alerts.
Direct link to this questionWhat happens if the manager does not review the employee on time?
The system escalates the request automatically to the next level by the escalation rules.
Direct link to this questionViolations and penalties
Can we enter our organisation's own penalty schedule?
Yes, define the violations and the penalty for each repetition as in your approved regulations.
Direct link to this questionIs the penalty deducted from salary automatically?
Once the case is approved, the deduction moves to the month's pay run and shows on the employee's payslip.
Direct link to this questionDoes the system link violations to attendance?
Yes, lateness and absence violations are suggested from approved attendance instead of being entered by hand.
Direct link to this questionGOSI, Muqeem and Mudad
Does the system alert before an iqama expires?
Yes, compliance alerts remind you before iqamas and documents expire, by the period you set.
Direct link to this questionAre Saudi employees excluded from Muqeem transactions?
Yes, automatically, and other nationalities can also be excluded in the Muqeem settings.
Direct link to this questionDoes the system show the Saudization rate?
Yes, the Saudi compliance dashboard shows the number and share of Saudi employees and readiness indicators.
Direct link to this questionEmployee portal
Do employees need to download an app from a store?
No, the portal installs from the browser as an app on the home screen on Android and iPhone, and also works on a computer.
Direct link to this questionHow do employees sign in?
With their national ID or iqama number and the password HR creates for them, which they change at first sign-in.
Direct link to this questionCan managers approve from their phone?
Yes, they are notified of every request and approve or return it from their phone.
Direct link to this questionWarehouses and inventory
Does Rekaz support more than one warehouse?
Yes, you define warehouses and their locations, each warehouse has a keeper and a deputy, and items move between them with transfer documents.
Direct link to this questionHow does an employee request an item from the warehouse?
From the employee portal; the request follows the approval path and is split across the warehouses that hold stock, and whatever is short becomes a purchase request.
Direct link to this questionCan the warehouse be counted in the system?
Yes, a periodic count compares the physical quantity with the system balance and shows the differences in the count report.
Direct link to this questionDoes it support barcodes?
Yes, each item has a barcode used to find and identify it.
Direct link to this questionProcurement and suppliers
Does a warehouse shortage become a purchase request?
Yes, any quantity the warehouses cannot supply when an issue request is split becomes a purchase request.
Direct link to this questionCan we see each supplier's balance?
Yes, the supplier statement shows its invoices, payments and the remaining balance.
Direct link to this questionDoes Rekaz issue e-invoices compliant with the Fatoora platform?
No. Rekaz records incoming supplier invoices and their payments and does not issue sales invoices; sales invoicing stays in your accounting system.
Direct link to this questionAdministrative correspondence
Does the system keep letter attachments?
Yes, documents are attached to the letter, stay with it in the archive, and can be downloaded when needed.
Direct link to this questionHow do I follow late letters?
From the completion-time centre, which lists letters past their time and escalates them automatically.
Direct link to this questionDoes it support electronic archiving?
Yes, every letter is archived with a barcode cover and can be found by its number or subject.
Direct link to this questionAccounting integration and custody
Is Rekaz a complete accounting system?
No. Rekaz covers HR and payroll, warehouses, procurement and administrative correspondence, and produces accounting entries for payroll, the end-of-service provision and supplier payables to be posted to your accounting system; it has no general ledger or financial statements.
Direct link to this questionCan Rekaz be connected to my accounting system?
Yes, by exporting the monthly entries and reports to post them into the accounting system your organisation uses.
Direct link to this questionDoes Rekaz manage fixed assets and depreciation?
Rekaz manages custody handed to employees and its handover and return; it does not calculate fixed-asset depreciation.
Direct link to this questionAbout Rekaz
Who is Rekaz for?
For organisations in Saudi Arabia, companies, schools and others, that want to run their employees, warehouses and correspondence in one Arabic system.
Direct link to this questionDoes Rekaz work in English?
Yes, the interface is fully Arabic and every user can switch it to English.
Direct link to this questionHow do I contact Rekaz?
Use "Subscribe now" or "Ask Rekaz" on any page, or WhatsApp +966504378092.
Direct link to this questionHR for schools
Does Rekaz manage students or class schedules?
No. This page covers school employees and HR procedures, not student information or learning management.
Direct link to this questionCan it cover both teachers and administrators?
Yes. The system manages employees with their contracts, titles, policies and requests according to the organisation’s settings.
Direct link to this questionHow can we check fit for our school?
Request a demonstration and review the approval paths, leave policies and payroll components you need before starting.
Direct link to this questionMulti-branch HR
Can an employee be assigned to a branch and department?
Yes. The employee structure supports branch and department fields used by several operational actions and reports.
Direct link to this questionDoes this automatically isolate independent companies?
No. A branch assignment must not be treated as legal or technical isolation between independent organisations without a detailed permission and data-design review.
Direct link to this questionCan we test our branch scenario?
Yes. Request a demonstration and share the number of branches and approval paths required for a review against suitable settings.
Direct link to this questionReady to run your organisation in one system?
Send your name, organisation and headcount, and we will contact you on WhatsApp to show you Rekaz.